OUR PRIVACY POLICY
When you submit a contact form on our website we collect the personal information you give us such as your name, address, email address and phone number. Your personal information will be kept securely and only used for the specific reason of returning your contact and providing assistance to your enquiry.
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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage and databases which are stored on secure servers behind a firewall.
We collect this personal information in order to respond to your enquiry and to determine if there is a suitable carer able to assist you based on the address and details you provide for the potential pet care booking. We may occasionally contact you to let you know about special offers or to remind you of upcoming holidays and pet sitting availability.
When you make a booking via our online booking portal your personal information is collected by a licensed software provider, Pet Sitter Plus. To view this Privacy Policy visit: https://www.petsitterplus.com/privacy-policy
The information collected includes all details required to provide the pet care service requested. This includes any or all of the following: name, email address, phone number, home address, emergency contact details (names, phone number, email address and home address) and your preferred payment method which may include storing your credit card / bank details securely.
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Your information collected on this database will not be used for any purposes other than to manage your bookings and provide a high quality service.
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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates and/or offers from our company. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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If you don't want us to store any or all of your personal information on our databases or to access or amend any of your information please contact us so we can update as per your request or remove you from the database and any future communications.
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This site uses cookies for site and user security, monitoring and debugging site issues and analytical purposes in order to provide a better website experience for the user.
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This website uses Google Analytics as a cookie-based tracking tool to measure user interaction and engagement for analytical purposes to improve the functionality of the website. To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
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This website has an integration with Facebook which also uses cookies to collect and store data. For further information about how Facebook uses cookies and how you can control or opt out of cookie collection you can visit this link; How does Facebook use cookies and how can I control my cookies on Facebook?
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Your data will never be disclosed to any 3rd parties other than the above mentioned for booking and analytical purposes and as outlined, the use by Facebook unless you choose to opt out.
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We reserve the right to modify this privacy policy at any time, so please review it frequently. If any siginifant changes are made to this policy due to legal or jurisdictal reasons, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances it is used by us or the integrated platforms as outlined in this policy.